Privacy Policy

At Hose and Gaskets, we respect and value your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you visit our website, make a purchase, or interact with us in any way. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We collect several types of information in order to provide you with the best experience when using our website and purchasing products from us:

Personal Information

When you make a purchase or contact us, we may collect the following personal information:

• Name
• Email Address
• Shipping Address
• Billing Address
• Phone Number
• Payment Information (Credit Card, PayPal, etc.)

Non-Personal Information

We also collect non-personal information about your interaction with our website, such as:

• IP Address
• Browser Type and Version
• Operating System
• Pages Visited
• Time Spent on Site
• Referral Source

This information is collected through cookies and other tracking technologies.

2. How We Use Your Information

We use the information we collect to enhance your experience and provide you with the best products and services possible. Specifically, we may use your information for the following purposes:

• Processing Orders: To fulfill and manage your orders, including shipping, billing, and customer service.
• Customer Support: To respond to inquiries and assist with any issues or concerns.
• Marketing Communications: With your consent, we may send you promotional emails, newsletters, or offers about new products, discounts, and updates.
• Improving Our Website: To analyze website traffic, identify trends, and improve our site’s functionality and content.
• Fraud Prevention: To protect against fraudulent transactions and ensure the security of your personal information.

3. How We Protect Your Information

We take the security of your personal information seriously and have implemented several measures to protect it:

• Encryption: All sensitive information, including payment details, is encrypted using SSL (Secure Socket Layer) technology.
• Access Control: Only authorized employees or partners have access to your personal information.
• Secure Payment Processing: We use secure third-party payment processors (such as PayPal) for all transactions to protect your payment information.

Although we use commercially reasonable security measures, no method of data transmission over the internet is 100% secure, and we cannot guarantee the absolute security of your information.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your information in the following cases:

• Service Providers: We may share your personal information with trusted third-party service providers who help us with shipping, payment processing, and marketing efforts.
• Legal Compliance: If required by law or in response to valid legal processes, we may disclose your information to authorities or third parties.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our website. These technologies help us collect information about your browsing habits and preferences.

What are Cookies?

Cookies are small text files that are stored on your device when you visit a website. They allow us to remember your preferences and improve the user experience.

How We Use Cookies

• Session Cookies: To keep track of your activity during your visit.
• Persistent Cookies: To remember your preferences for future visits.
• Third-Party Cookies: To analyze website traffic, track marketing campaigns, and provide personalized content.

You can disable cookies through your browser settings, but please note that some features of our website may not function properly without them.

6. Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Your Rights and Choices

You have certain rights regarding your personal information, including:

• Access: You have the right to request a copy of the personal information we hold about you.
• Correction: If any of your personal information is incorrect, you can request that it be updated or corrected.
• Deletion: You can request that we delete your personal information, subject to certain legal and contractual obligations.
• Opt-Out of Marketing Communications: You can opt-out of receiving promotional emails or newsletters by following the unsubscribe link in the emails or contacting us directly.

9. Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. By continuing to use our website after any changes are made, you agree to the updated terms.